Privacy Policy

Effective Date: March 29, 2026 | Last Updated: March 29, 2026

1. Who We Are

GGAutomate LLC ("GGAutomate," "we," "us," or "our") provides done-for-you lead response and booking automation services for HVAC and home services businesses. Our website is located at ggautomate.com.

If you have any questions about this Privacy Policy, please contact us at support@ggautomate.com.

2. Information We Collect

We collect the following types of information when you use our website or services:

Personal Information You Provide

• Name
• Phone number
• Email address
• Service type or inquiry details

Information Collected Automatically

• IP address
• Browser type and version
• Device type and operating system
• Usage data such as pages visited, time spent on site, and referring URLs
• Cookies and similar tracking technologies used for analytics

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To process your inquiries and provide our lead response and booking automation services.
• Automated SMS/text messaging: To send automated text messages including lead response messages, follow-up communications, and appointment reminders.
• Email communication: To send service-related emails, updates, and responses to your inquiries.
• Analytics: To understand how our website is used and to improve our services.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.

4. SMS/Text Messaging Data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How You Opt In

You opt in to receive SMS/text messages from GGAutomate by checking the consent checkbox on our website contact form. By checking this box, you expressly agree to receive automated text messages at the phone number you provided. Consent to receive text messages is not a condition of purchasing any goods or services.

Message Frequency

Message frequency varies based on your interactions with our services. You may receive messages related to lead response, follow-up communications, and appointment reminders.

Message and Data Rates

Standard message and data rates may apply. Please contact your mobile carrier for details about your messaging plan.

How to Opt Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a final confirmation message and will no longer receive text messages from GGAutomate unless you opt in again.

How to Get Help

For assistance with our text messaging program, reply HELP to any message you receive from us, or contact us at support@ggautomate.com.

5. Third-Party Service Providers

We work with trusted third-party service providers to deliver our services. These providers are contractually bound to use your information only to perform services on our behalf and are obligated to maintain confidentiality.

• Twilio: SMS/text message delivery and telecommunications services.
• Vercel: Website hosting and deployment infrastructure.
• Analytics providers: Website analytics and performance monitoring.

We do not sell, rent, or share your personal information with third parties for their own marketing or promotional purposes.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, plus any period required to comply with legal obligations.

In accordance with the Telephone Consumer Protection Act (TCPA) and applicable regulations, we retain records of SMS/text messaging consent for a minimum of five (5) years from the date consent was obtained.

You may request deletion of your personal data at any time by contacting us at support@ggautomate.com. Please note that certain data may be retained as required by law even after a deletion request.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit using HTTPS/TLS protocols
• Access controls to limit who can access personal data
• Secure infrastructure with regular security assessments
• Self-hosted data processing workflows to minimize third-party exposure

While we take reasonable precautions to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate or incomplete personal data.
• Delete your personal data, subject to applicable legal retention requirements.

To exercise any of these rights, please submit a request to support@ggautomate.com. We will respond to your request within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information to third parties. As such, there is no need to opt out of the sale of personal data.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your California privacy rights, contact us at support@ggautomate.com.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@ggautomate.com and we will take steps to delete such information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will notify you by posting the updated policy on our website or by sending you an email notification.

The "Last Updated" date at the top of this page indicates when the most recent revisions were made. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: